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Sales Support Assoc -Nor Cal

Company:  Exemplis
Department:  Sales (SALES)

San Francisco, CA, US, 94110

Position Summary:

Is your sales superhero cape nearby? It’s time to throw it on and join our team! We’re looking for a Sales Support Associate that loves to win and takes pride in being easy to do business with. You won’t just be the secret weapon behind the scenes; you will partner regularly with the Director of Sales and multiple Sales Reps as well as interface with Commercial Furniture Dealerships, Design Firms and End-users. You’ll also be responsible for scheduling product sample deliveries and pick-ups. Position is full time hybrid, meaning part of the time in our San Jose showroom.  We’ve saved you a superhero seat – come join the team!

Responsibilities and Essential Functions:

Sales Team Support

  • Provide monthly reports as required in support of the Director
  • Manage Product Sample Inventory, Repair and In/Out
  • Provide accurate and timely quotes, discounts and pricing, contract information, product and fabric information, assistance on bid responses
  • Complete and submit various internal documents such as requests for special pricing, special product, warranty and/or parts replacement
  • Follow up with internal departments on order and product questions, special product requests, warranty issues, resolution of on hold orders
  • Update project and contacts database
  • Order brochures, fabric samples and other collateral materials
  • Schedule and coordinate meetings, events and presentations including meals, product samples, brochures, etc.


Dealer, Architect & Design Firms, and End-User Support

  • Provide product pricing quotes
  • Answer questions on products, fabrics, pricing, discounts, contracts, orders
  • Order/warranty follow-up
  • Answer questions on products, fabrics, pricing
  • Order and send literature, fabric samples
  • Outside Sales Support (estimated 15-20%)
  • Manage sample inventory at local storage facility.
  • Deliver materials for a project, update Dealer and Design Firm libraries as needed
  • On an emergency basis, deliver and pick-up sample chairs

Qualifications, Skills and Education

Required qualifications:

  • 3+ years sales support experience
  • High School Diploma or equivalent

Preferred qualifications:

  • Commercial furniture industry knowledge and experience
  • Bachelor’s Degree


Working conditions:

  • This individual would work out of a corporate showroom several days a week, as needed.


About Us:

Exemplis is the fastest-growing office furniture and e-commerce company in the industry! We’re an entrepreneurial company offering infinite possibilities. Being a one-stop-shop means our customers can have everything they need to create exactly what they want. Our world-class customer service, fastest shipping, biggest textile program, and award-winning designs have made us the industry leader for over 25 years. Our SitOnIt Seating brand was created to give our customers what they want, how they want it, when they want it. Today, we’re constantly reimagining how space, textile, and design can help everyone—from medical offices to Fortune 500 companies to home offices across North America—get more out of their day.

People are at the core of our business, and on our team, everyone makes an impact. We absolutely owe our success to our incredible group of talented employees who bring equal parts skill, passion, drive – and of course, fun -- to the table each and every day. We have created a workplace that is inclusive and diverse -- where everyone can be their authentic self, and where that authenticity is celebrated. By creating an environment where people from every background can thrive, Exemplis becomes a better and more successful company.

We’re proud to be a company that gives back to the very communities that our team members live and work in. Our giving ethos focuses on three buckets of impact: sustainability, community outreach and transparent operations. From donating lobby seating to medical clinics in low-income neighborhoods—to our yearly giving week and toy drive for Toys for Tots – we believe collaboration, kindness and authenticity are essential to our humanity.

Exemplis is an Equal Opportunity Employer, and our company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national or ethnic origin, protected veteran status, disability status, or any other characteristic protected by applicable state or federal civil rights laws that is not related to job requirements.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

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