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Transportation Coordinator

Company:  Exemplis
Department:  Logistics (LOGIST)

Buena Park, CA, US, 90620

Position Summary:

The Transportation Coordinator is responsible for all Transportation related administrative activities including general freight inquiries, carrier track and trace, pre-ship order routing change requests, post-ship order routing change requests, in-transit distressed shipment resolution, freight claims processing, etc.

Responsibilities and Essential Functions:


  • Track traffic-related activities in support of customers, sales, and customer service to ensure that daily transportation requirements are being met.
  • Respond to all pre-ship and post-ship order routing change requests and coordinate the required changes with the appropriate carriers.
  • Resolve all issues relating to in-transit distressed shipments.
  • Arrange for carrier pickups as needed to support Expedites and White Glove deliveries.
  • Provide freight quotes for all expedited service requests.
  • Log all critical transactions.
  • Respond to Customer Experience requests via Salesforce, email, etc. Resolve cases and manage Salesforce queue.
  • Process all freight claims.
  • Input paper carrier invoice information in company’s Transportation Management System for audit and payment purposes.
  • Maintain metrics / records for the Transportation Department.
  • Issue daily reports as required.
  • Contributor to departmental continuous improvement projects.
  • Other duties as required.

Qualifications, Skills and Education

Required Qualifications:

  • High School Diploma or GED
  • 2+ years of experience in domestic and global logistics/transportation.


Preferred Qualifications:

  • Four year college degree in Supply Chain, Logistics, or other relevant field.
  • Bilingual – English/Spanish.
  • Transportation experience in a Manufacturing/Production environment.
  • Experience with Windows AX, Sales Force and TMS (Mercury Gate)
  • Strong computer skills.
  • Must have the ability to work in a fast paced environment and be comfortable with change.
  • Must have excellent organizational, time planning, and communication skills.
  • Ability to operate with minimal supervision.


Working conditions:

  • Evening and weekend work if required.
  • Requires some work in Shipping operation in non-temperature controlled facility
  • May have extended periods of standing / walking

About Us:

Exemplis is the fastest-growing office furniture and e-commerce company in the industry! We’re an entrepreneurial company offering infinite possibilities. Being a one-stop-shop means our customers can have everything they need to create exactly what they want. Our world-class customer service, fastest shipping, biggest textile program, and award-winning designs have made us the industry leader for over 25 years. Our SitOnIt Seating brand was created to give our customers what they want, how they want it, when they want it. Today, we’re constantly reimagining how space, textile, and design can help everyone—from medical offices to Fortune 500 companies to home offices across North America—get more out of their day.

People are at the core of our business, and on our team, everyone makes an impact. We absolutely owe our success to our incredible group of talented employees who bring equal parts skill, passion, drive – and of course, fun -- to the table each and every day. We have created a workplace that is inclusive and diverse -- where everyone can be their authentic self, and where that authenticity is celebrated. By creating an environment where people from every background can thrive, Exemplis becomes a better and more successful company.

We’re proud to be a company that gives back to the very communities that our team members live and work in. Our giving ethos focuses on three buckets of impact: sustainability, community outreach and transparent operations. From donating lobby seating to medical clinics in low-income neighborhoods—to our yearly giving week and toy drive for Toys for Tots – we believe collaboration, kindness and authenticity are essential to our humanity.

Exemplis is an Equal Opportunity Employer, and our company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national or ethnic origin, protected veteran status, disability status, or any other characteristic protected by applicable state or federal civil rights laws that is not related to job requirements.

Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles

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